Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're updating your wardrobe essentials or exploring seasonal trends, our team prioritizes swift handling and reliable dispatch to bring your choices to your doorstep seamlessly.
Shipping Timeframe
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs procedures. Rest assured, we collaborate with trusted carriers to minimize delays and provide timely updates.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. The final cost is calculated at checkout based on your order's weight, dimensions, and destination. Expedited shipping options may be available for an additional fee during peak seasons.
Shipping Regions
Currently, we ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Due to logistical constraints, we are unable to deliver to remote areas or certain territories—detailed restrictions are listed during checkout. For inquiries about specific locations, contact our support team before placing your order.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, individual tracking details may be provided for each package. If you encounter issues accessing your tracking information, our customer service team can assist in locating your delivery status.
Delayed or Lost Shipments
While rare, unforeseen delays can occur due to carrier disruptions or customs hold-ups. If your package exceeds the estimated delivery window by more than 5 business days, please contact us at
[email protected] with your order number. For lost shipments, we initiate trace procedures with the carrier and will either resend your items or issue a refund upon investigation.
Customs & Import Duties
International orders may be subject to customs fees, import taxes, or brokerage charges imposed by your country's regulations. These costs are the customer's responsibility and are not included in the order total. We recommend checking with your local customs office to estimate potential charges before purchasing. Note that refusing to pay duties may result in package return or abandonment.